Privacy Policy

Last Updated: December 1, 2025

SECTION 1 - INFORMATION COLLECTION AND USE
When you make a purchase from ProvenanceStyle, we collect personal information necessary to complete your transaction, including your name, shipping address, and email address. As you browse our website, we automatically receive your computer's internet protocol (IP) address, which helps us optimize your experience and understand browser and operating system compatibility. With your explicit permission, we may also send you promotional emails about new collections, special offers, and other updates we believe may interest you.

SECTION 2 - CONSENT AND CHOICE
How We Obtain Consent: When you provide personal information to complete a transaction, verify payment details, place an order, arrange delivery, or process a return, we consider this your consent for us to collect and use that information for that specific purpose only. If we need your information for secondary purposes such as marketing, we will ask for your express consent or provide you with a clear opportunity to decline.

Withdrawing Consent: If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at service@provenancestyle.com.

SECTION 3 - DISCLOSURE
We may disclose your personal information when required to do so by the laws of China (including Hong Kong Special Administrative Region) or if you violate our Terms of Service. We do not sell your personal information to third parties.

SECTION 4 - OUR PLATFORM AND PAYMENT SECURITY
Our online store is powered by ShopLine, which provides the e-commerce platform enabling us to sell our products to you. Your data is stored through ShopLine's secure data storage systems and databases on protected servers behind firewalls.

Payment Processing: If you choose a direct payment gateway, your credit card information is encrypted and securely handled in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your purchase. For further details, please review ShopLine's own Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES
Third-party providers we engage collect, use, and disclose your information only to the extent necessary to perform the services they provide to us. However, certain providers—such as payment gateways—have their own privacy policies regarding information we are required to provide for transaction processing. We encourage you to review their policies to understand how they handle your personal data.

Please note that some providers may operate in jurisdictions different from your own. If you proceed with a transaction through such a provider, your information may become subject to the laws of the jurisdiction where that provider is located. Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

SECTION 6 - SECURITY MEASURES
We implement reasonable security precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Credit card information provided through our store is encrypted using SSL technology and stored with AES-256 encryption. While no method of electronic transmission or storage is 100% secure, we adhere to PCI-DSS requirements and additional widely accepted security standards.

SECTION 7 - COOKIES
Our website uses cookies to enhance your browsing experience. Below is a list of cookies we may use, provided so you can make an informed choice about opting out:

  • _session_id: A unique session token that allows ShopLine to store information about your visit.

  • _ShopLine_visit: No personal data held; persists for 30 minutes from your last visit for internal statistics.

  • _ShopLine_uniq: No personal data held; counts the number of visits per customer, expires the next day.

  • cart: A unique token that stores the contents of your shopping cart for up to two weeks.

  • _secure_session_id: A unique session token for secure browsing.

  • storefront_digest: A unique token used for password-protected store access verification.

SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents under your care to use this site.

SECTION 9 - CHANGES TO THIS POLICY
We reserve the right to update this privacy policy at any time. Changes take effect immediately upon posting on our website. Material changes will be noted here so you remain informed about what information we collect, how we use it, and under what circumstances we may disclose it. If our business is acquired or merged, your information may be transferred to the new owners to ensure continuity of service.

CONTACT INFORMATION
For any questions regarding this privacy policy, to access, correct, amend, or delete your personal information, or to file a complaint, please contact our Privacy Officer at:

Name: ProvenanceStyle
Email: service@provenancestyle.com
Phone: +86 137 8859 9669
Address: No. 1067, Chaodu North Road, Shang Yun Lin Nan Yuan Shop, Nanyang Street, Xiaoshan District, Hangzhou City, Zhejiang Province, China